Troubleshooting
Having problems with your device? Submissions not getting through to dashboard? Try our troubleshooting guides to help solve the problem.
Devices
- ★ Apple - EZIOPS App issue on Apple devices including spinning wheel, missing elogs / forms, duplicate elogs / forms etc
- ★ Android - EZIOPS App issue on Android including spinning wheel, missing elogs / forms, duplicate elogs / forms etc
- Android - Submissions seem to be "stuck" on my Android tablet
- Can't type a minus sign or decimal point
- A red circle / "Form cannot be read" appears on my eLog sheet and it won't open
- Why can i see an e-Log Sheet with a "green arrow" in the corner? (iPad)