Troubleshooting
Having problems with your device? Submissions not getting through to dashboard? Try our troubleshooting guides to help solve the problem.
Devices
- How to Uninstall and Reinstall the Eziops App (Android)?
- Apple - EZIOPS App issue on Apple devices including spinning wheel, missing elogs / forms, duplicate elogs / forms etc
- Android - EZIOPS App issue on Android including spinning wheel, missing elogs / forms, duplicate elogs / forms etc
- Can't type a minus sign or decimal point
- Device doesn't turn on at all
- Hard Reset - Restore your Android Tablet to Factory Settings