This page is for Apple devices for Android devices click here
Before you start upgrading, please make sure that your existing device(s) are online and all of the data has synchronised up to the dashboard.
Get started by checking your email. You will have received an email from REFSS team (firstname.lastname@example.org) with details of your device name(s) and organisation key. You will need these details on hand when installing the new Eziops App on either Apple or Android devices see below;
If you are experiencing issues with your upgrade please visit our support page or raise a support ticket
From your Apple device(s) desktop, simply look for the 'App Store' symbol above then, click on it to open the App Store. Once inside the App Store, search in the top search bar for 'Eziops'.
Once you find the Eziops App (see above) simply click on it and choose install.
Alternatively from your devices desktop choose the 'Safari' App icon (see below)
After upgrading If you are experiencing any issues with the Eziops App follow these steps