Follow

Dashboard Reporting - I can't see the horizontal scroll bar for my submission data

The REFSS Dashboard Reporting page currently has an issue when using Google Chrome and viewing your Submission history.  The bottom scroll bar (to scroll left to right) may not be visible in some cases.

 

The Dashboard Reporting page will soon be redesigned and this bug fixed, but until then, here are some workarounds:

Toggle to Full screen mode:

  • Assuming you are in the Dashboard Reporting page, load the desired eLog sheet history by clicking the eLog sheet name from the left menu
  • If the submissions load in the table but the scroll bar is not visible, try hitting the F11 key on your keyboard.  This will display the webpage in Full screen mode.
  • Check to see if the horizontal scroll bar is there - it should now be visible.
  • You can exit Full screen mode by pressing the F11 key again

 

Try a different Internet Browser:

  • Open Internet Explorer or Mozilla Firefox
  • Enter the following website address:  https://dashboard1.refss.com.au
  • Log in using the same username (email) and password as you use for the Setup Wizard
  • Once logged in, navigate to the desired eLog sheet in the left menu
  • Check to see if the horizontal scroll bar is there - it should now be visible.

To find out how to set up a shortcut directly to Dashboard Reporting on your computer, click HERE

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.